Sign Up

Synapy’s website is owned by Synapse Sea, who acts as the data controller responsible for your personal data.

This Privacy Policy explains how we process the information collected through the Synapse Sea website and the reasons why we need to collect certain personal data about you. It is important that you read this Privacy Policy before using the Synapy platform.

We are committed to protecting the confidentiality and security of your personal data.

Personal information we collect:

When you visit the Synapy website, we automatically collect certain information about your device, such as data about your browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the pages you visit, the individual products you view, the websites or search terms that referred you to our site, and how you interact with the site. We refer to this information as “Device Information”.

We may also collect personal data that you provide to us directly (such as your name, surname, address, payment information, etc.) when you register to access certain services.

Purpose of processing your data

The security of our customers’ data is our priority, and therefore we only process the data necessary for the operation of the website and the services we offer. The information collected automatically is used to identify potential cases of abuse and to obtain statistics on the use of the website. These statistics are not associated with any particular user in a way that allows them to be identified.

You can access the website without identifying yourself or revealing any information that allows you to be specifically and individually identified. However, if you wish to use some additional features of the site, subscribe to our newsletter, or fill out a contact form, you may need to provide us with personal data, such as your email, name, surname, city of residence, organization, or phone number. You have the option not to provide this information, but you may not be able to access certain features of the site. For any questions about the necessary data, you can write to us at juan.gonzalez@synapsesea.com.

Your rights:

If you reside in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right to be informed.
• Right of access.
• Right to rectification.
• Right to erasure.
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Rights in relation to automated decision-making and profiling.

If you wish to exercise any of these rights, you can contact us using the information provided below.

Additionally, for EEA residents, we note that we process your data to comply with the contracts we may have with you (for example, if you place an order on our site), or to pursue our legitimate business interests. Please note that your data may be transferred outside the EEA, including destinations such as Canada and the United States.

Links to other websites:

Our website may contain links to external sites that are not under our control. We are not responsible for the privacy policies of such sites or third parties. We recommend that you read the privacy policies of each website you visit if they collect personal information.

Information security:

We protect the information you provide by storing it on secure servers, protected against unauthorized access, use, or disclosure. We implement administrative, technical, and physical security measures to protect your personal data from unauthorized access, modification, or disclosure. However, the security of data transmissions over the Internet or wireless networks cannot be guaranteed.

Legal disclosure:

We may disclose any information collected when required or permitted by law, for example, in response to a subpoena or other legal process. We may also disclose information if we believe in good faith that it is necessary to protect our rights, your safety, the safety of others, investigate potential fraud, or respond to a government request.

Contact information:

For more information about this Privacy Policy or for inquiries about your rights in relation to your personal data, you can contact us at juan.gonzalez@synapsesea.com.